Confidentiality Policy

We understand that survey data can be quite sensitive, covering issues from employee morale to future product development. In addition, the survey data and your project content are your intellectual property, so we take the following steps to protect them:

  • Within Apian, only the SurveyHost staff has access to data on the server.
  • We will not publish a link to your project unless you request it, so only people to whom you provide the URL will be able to see the survey.
  • Access logs and instant reports are password protected unless otherwise requested.
  • Data and reports are only provided to contacts you authorize.
  • Data is only retained by SurveyHost as an archive – it belongs to you and will not be used for any other purpose. Archives will be destroyed if requested.

Client company names may be included in marketing materials, but specific contact information is considered confidential. Email addresses or other respondent information provided (i.e. for piping or email invitations) are confidential. Details of your project, including hosting inquiries and project quotes are also confidential.

We are always happy to sign a Non-Disclosure Agreement before receiving your survey materials. For more details, please see our privacy policy.